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Privacy Policy

How we share the information we collect

We may disclose personal information that we collect or you provide, as described in this privacy policy, in the following ways:

General Information Disclosures

To our subsidiaries and affiliates, which are entities under common ownership or control of our ultimate parent company BIOLIFE WELLNESSCARE PVT LTD.

To contractors, advertisers/service providers and other third-parties whom we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of BIOLIFE WELLNESSCARE PVT LTD assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by BIOLIFE WELLNESSCARE PVT LTD about the users of our Services are among the assets transferred.

To third-parties to market their products or services to you if you have consented to receive the promotional updates. We contractually require these third-parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

To fulfill the purpose for which you provide it.

For any other purpose disclosed by us when you provide the information.

Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about our products that may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyze use of our Services, and process and collect payments. Some of our products, services and databases are hosted by third party hosting services providers. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. We may share information about you with these vendors only to enable them to perform their services.

Legal Purposes. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of BIOLIFE WELLNESSCARE Private Limited, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as subpoena, court order or government demand to comply with the law.

Social Networks. If you interact with social media features on our Services, such as the Facebook Like button, or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies. To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Biolife wellnesscare Private Limited, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Consent. We may share your information in any other circumstances where we have your consent.

Information Shared with Pathology laboratory

When you use our Services, your information is provided to us and to the pathology laboratory with whom you choose to Test. In order to facilitate your test, we provide your information to that pathology laboratory in a similar manner as if you had made appointment for test directly with the pathology laboratory.

If you provide a mobile phone number, pathology laboratory or Biolife wellnesscare Private Limited may send you text messages regarding your test status.

Some pathology laboratory also requires you to provide credit or debit card or UPI ID account information to secure your appointment for test.

When you make a pathology laboratory booking or online test reservation through our Services and/or make a payment to a pathology laboratory through our Services, we may also share with the pathology laboratory additional information, such as information about your test and history or information that we collect from third-parties.

Information you choose to share with a pathology laboratory when you make a booking and/or pay a pathology laboratory through our Services may be used by the pathology laboratory for its own purposes. We do not control the privacy practices of pathology laboratory. Please contact the pathology laboratory directly if you want to learn about its privacy practices.

Payment Card Information

To use certain of our Services, such as to make Booking at certain pathology laboratory and to make payments to certain pathology laboratory, we may require credit or debit card or UPI id account information. By submitting your credit or debit card or UPI id account information through our Services, you expressly consent to the sharing of your information with pathology laboratory, third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties), and you further agree to the following terms:

When you use a credit or debit card or UPI id to secure a reservation through our Sites, we provide your credit or debit card or UPI id account information (including card number and expiration date) to our third-party payment service providers and the applicable pathology laboratory.

When you initially provide your credit or debit card or UPI id account information through our Services in order to use our pathology laboratory payment services, we provide your credit or debit card or UPI id account information to our third-party payment service providers. As explained in our Terms of Use, these third parties may store your credit or debit card or UPI id account information so you can use our pathology laboratory payment services through our Services in the future.

For information about the security of your credit or debit card or UPI id account information, see the Security section below.

Analytics and tailored advertising

To help us better understand your use of the Services, we may use third-party web analytics on our Services, such as Google Analytics. These service providers use the sort of technology described in the Automatically-Collected Information Section above. The information collected by this technology will be disclosed to or collected directly by these service providers, who use the information to evaluate our users' use of the Services. We also use Google Analytics as described in the following section. To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser add-on.

Covid 19

This app is aggregator platform for Lab test booking. You can book Covid 19 or Any other test from this platform. We do not share reports with anyone publicly.

Dr pathcares is not supporting any functionality for contact tracing for Covid-19.

Permissions Required to Use App

Dr pathcares app collects following information for the functionality of the app:

Location Data: Dr pathcares collects location data to enable location wise sorting of labs. This permission is optional and will be asked only when you use that feature.

Files Data: Dr pathcares collects storage data (files) to allow you to upload your prescription and is also used to upload your profile photo. This permission is optional and will be asked only when you use that feature.

Our Presence in 60+ Cities Across India

Delhi

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Haryana

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Uttar Pradesh

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Rajasthan

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Punjab

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Utarakhand

  • Roorki
  • Dehradun
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